COVID-19 Update – March 2020

31st March 2020

We are currently in an unknown and challenging situation due to the COVID-19 pandemic which is affecting us all and on a global basis.

We would like to reassure our customers and suppliers that our number one priority in these unprecedented times is to protect the health and safety of everyone within and associated with Glassflake.

Our second priority is our ongoing commitment to your business and continuity of service.

As a manufacturing business in the industrial sector, we have not been affected by the recent restrictions placed on businesses in the likes of the retail, hospitality, and leisure sectors in the UK and other locations in which we operate internationally. We continue to be open for business and are currently working around the clock to fulfil customer demand.

We are taking all precautionary measures within the business in response to the COVID-19 threat, which includes the careful control of visits by customers and suppliers.

From a customer service and supplier point of view:

  • Our manufacturing facilities remain fully operational.
  • We have available capacity and we are ready to help our customers wherever required.
  • Our personnel are operating as normal as possible in the circumstances.
  • If your business has introduced any special measures or restrictions with delivery of products, please inform us in order that we can take account of these and avoid delays.

No one knows how long this situation will last. What we can say with certainty is that Glassflake will get through this difficult time due to our strong financial foundation, our management, and our employees, who are making an exceptional, dedicated effort under difficult circumstances; and because of our valued customers, who entrust us with their business and loyalty.

Thank you in advance for your cooperation. We hope that all our customers and suppliers are keeping safe and well and that your business continues without undue disruption during these very challenging times.